Orders arrive from everywhere at once
Copying orders costs staff time in your busiest hour. I'd fix it with your own business system, in the three steps below.
What it looks like
- WhatsApp, calls, delivery apps and the counter all send orders at the same time.
- Staff copy orders onto paper or another screen by hand.
- The kitchen gets a wrong or missing item and the customer calls to complain.
How I'd fix it
Build one order screen that collects WhatsApp, phone and counter orders.
Let the WhatsApp assistant take each order and write it in clearly, with no retyping.
Show the kitchen one clean list, in the order it should be cooked.
Your own business system
Stop juggling Excel sheets, WhatsApp groups and paper.
How much is admin costing you?
Move the numbers to match your business. Nothing is sent anywhere.
208 hours a month
QAR 6,240 a month
If a system gave back just a quarter of that, you'd save QAR 1,560 every month.
Based on 26 working days a month.
Talk through your numbersOther problems in restaurants and cafés
- Delivery apps take a cut, even from my regularsYou pay a commission on orders from people who would have ordered from you directly.A WhatsApp assistant that works 24/7
- Menu, price and delivery questions all dayStaff stop cooking or serving to reply, and customers who wait too long for an answer order from somewhere else.A WhatsApp assistant that works 24/7
- Table bookings are on paper, and busy nights get messyDouble bookings upset guests, and empty tables on a busy night are sales you can't get back.Your own business system
- I don't know what's really sellingYou keep making and buying things that don't sell, and you run out of the things that do.Your own business system
- Customers can't find our menu or how to orderHungry people choose the place whose menu they can see and whose order button works.A website that brings customers
Tell me how your business runs.
Step one is a free call. Within 24 hours you get a plan and a fixed price.