A dispatch system for logistics and delivery companies in Qatar
Bookings, delivery updates and paperwork in one system.
Problems I hear in logistics
Pick the one that sounds like your week. Each has its own page with signs, cost and a fix.
- We copy bookings from calls and WhatsApp by handEvery wrong copy is a wasted trip, a late delivery and an unhappy customer.A WhatsApp assistant that works 24/7
- "Where is my delivery?" calls all dayStaff and drivers spend hours answering one question.A WhatsApp assistant that works 24/7
- Dispatch lives on a whiteboard and in my headVehicles sit idle while other drivers are overloaded, and the day depends on one person being available.Your own business system
- Proof of delivery gets lost, and disputes are my word against theirsA disputed delivery can mean unpaid invoices, free re-deliveries or a lost customer, all because you can't show what happened.Your own business system
- Cash on delivery doesn't add up at the end of the dayDifferences are hard to trace once a few days pass, and you can't tell a mistake from a real problem.Your own business system
- Customers can't find our services or ask for a quoteA business customer comparing companies often goes to the one that looks clear and easy to ask.A website that brings customers
What I'd build for logistics
Start with one, or put them together. The system always comes first.
Your own business system
- Bookings with pickup and drop-off locations
- A dispatch board for drivers and vehicles
- Delivery status and proof of delivery, with photo or signature
- Cash collected per driver, and invoices per customer
A WhatsApp assistant that works 24/7
- Takes bookings on WhatsApp, including location pins
- Answers "where is my delivery?" from the live status
- Sends updates when a delivery is picked up and delivered
A website that brings customers
- Your services and coverage
- A quote and booking button
- Set up for Google search
A message comes in. A record is created.
This is the idea behind everything I build: the chat on the left becomes the record on the right, in your own system.
- Hi, I need a delivery from Al Sadd to Lusail today. 3 boxes.
- Hello! Please share the pickup location pin and the drop-off pin, and I'll check the price.
- [2 location pins sent]
- Thank you. Al Sadd to Lusail for 3 boxes is QAR 45 at this company, with pickup within 2 hours. Shall I book it?
- Yes please
- Booked. A driver is being assigned and I'll message you when it's picked up. You can ask me for the status at any time.
Added to your system
New delivery
- Route
- Al Sadd to Lusail
- Load
- 3 boxes
- Price
- QAR 45
- Status
- Waiting for a driver
Sample conversation. Names and details are made up.
Work I've built
Real systems and websites, used by real teams.
Also built with partner teams
Other businesses I build for
- Clinics and salonsBookings, reminders and patient records without the back-and-forth.
- Restaurants and cafésOrders, table bookings and menu questions handled on WhatsApp.
- Real estateAnswer property enquiries, share listings and book viewings.
- Construction and contractingSites, workers, materials and payments tracked in one place.
- Cleaning, laundry and car careQuotes, pickups and schedules without phone tag.
- Shops and tradingStock, suppliers, orders and invoices that add up.
Questions people ask
Can customers track their deliveries?
Yes. They can ask the assistant on WhatsApp at any time and get the latest status from your system.
Can drivers record proof of delivery?
Yes. Drivers add a photo or signature from their phone, and it's saved against the job.
How do you handle cash on delivery?
Each driver's collections are recorded per job, so at the end of the day you see what was collected and what's still with the driver.
Tell me how your business runs.
Step one is a free call. Within 24 hours you get a plan and a fixed price.